Facebook's news trust survey comprises just two questions, see here..
A survey
used by Facebook to determine how much prominence to give to different news
publishers consists of just two brief questions.
The first
asks whether a user recognizes the websites displayed.
The second
asks whether the user trusts them on a five-point scale ranging from "not
at all" to "entirely".
Some
journalists have complained that the questions over-simplify matters, but the
social network has said it will combine the results with other data.
"Trust
is one among many signals," the firm's head of news feed, Adam Mosseri,
tweeted.
"[It]
only applies for publishers for which we have enough data, so it doesn't yet
[affect] most publishers.
"I
understand that some people may baulk at how simple a survey is, but
complicated surveys can be confusing and bias-signal, and meaningful patterns
can emerge from broad surveys," he added.
He
acknowledged, however, that the social network should have "done a better
job" explaining its plans when it announced last week that it was to start
prioritising articles from publications that a sample of US-based users had
rated trustworthy.
Facebook's
move is part of a wider effort to address complaints about so-called "fake
news" and propaganda being spread on its platform.
However,
when Buzzfeed revealed the brevity of its survey, the social network faced a
fresh backlash.
"Hard
to view Facebook news survey as anything other than yet another attempt to
shirk responsibility for the integrity of its service," tweeted Chris
Williams, deputy business editor of the Telegraph newspaper.
Recode's
Rani Molla posted: "I've filled more robust surveys at fast food
restaurants."
And
Bloomberg's Sarah Frier wrote: "This is kind of like a brand awareness
survey... trust in news is much more complicated. How well-sourced is the
article? Are other sites verifying it? Is it news or analysis?"
But others
have been more forgiving.
The Reuters
Institute for the Study of Journalism asks its own trust-focused questions as
part of an annual review into the digital news industry.
The report's
author said there was a risk that the new survey might simply encourage
Facebook to favour long-established brands at the cost of their digital-born
rivals, but he added that he expected the outcome to be more nuanced.
"The
power of the survey is not the two questions, but how Facebook can combine the
answers with the other information it already has," Nic Newman told the Media.
"Like
what news sources you use, what interests you have in politics - all these
things will produce a huge amount of very rich data about trust in different
contexts.
"But we
need more transparency from Facebook about how it plans to use the data because
there will be consequences to whatever decisions it takes."
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