YouTube stars' angry over algorithm tests
Some of
YouTube's most popular stars have criticised the website for
"experimenting" with how their videos are delivered to their fans.
Unannounced,
YouTube started testing an algorithm that changed the order videos appeared in
users' subscription feeds.
The
experiment came to light when some users complained on social media.
One YouTube
star said it was the worst decision the website had made for years. But YouTube
defended its experiment.
What's the
issue?
Originally,
the YouTube subscription feed was a chronological list of videos from all the
channels that a person had chosen to "subscribe" to. The system let
people curate a personalised feed full of content from their favourite
video-makers.
However,
many video-makers have previously complained that some of their videos have not
appeared in the subscription feed, and have questioned whether YouTube
manipulates the list to boost viewer retention and advertising revenue.
YouTube's
latest experiment - which it said appeared for a "small number" of
users - changed the order of videos in the feed. Instead of showing the most
recent videos at the top, YouTube said the manipulated feed showed people
"the videos they want to watch".
Why are
YouTube stars annoyed?
"When I
click subscribe on a Youtube channel, that's me saying: 'More of this,
please,'" explained video-maker Gary C.
"I
don't expect to be force fed things YouTube 'thinks' I should see. I have
nearly 47,000 people who said 'yes', yet I'm regularly asked if I still post
videos."
Technology
vlogger Marques Brownlee - who has more than six million subscribers - said
prioritising videos "they think we want to see" was a "business
move". But he added: "It's a subscription box. Users chose to
subscribe. They want to see it all. If they don't, they'll unsubscribe."
"People
use the subscription tab to mainly avoid this sort of algorithmic behaviour on
the platform," said games reviewer Sean McLoughlin, who produces videos as
Jacksepticeye. "Please keep that to the home page and
recommendations."
Lifestyle
vlogger Alfie Deyes, who has more than five million subscribers on the platform,
said it was "the worst decision YouTube has made in the past nine years
I've been making videos".
What has
YouTube said?
YouTube said
the experiment only appeared for a "small number" of people. It
stressed the "personalised" feed was optional and that it was not
planning to remove the chronological feed.
However,
YouTube told the Media that people with the "personalised" feed were
watching videos for longer.
YouTube has
shifted its focus away from the number of "views" that a video
attracts to overall "watch time". Video-makers are now encouraged to
produce longer videos that keep viewers on the platform for longer.
The change
explains why previously short videos, such as DIY demonstrations or
"how-to" tutorials, are now often dragged out over 10 minutes or
more.
"We're
testing a setting that allows users to sort the subscriptions feed based on the
content a user usually engages with the most," the company said in a
statement.
"This
is one of many small experiments we run all the time on YouTube."
One video
editor suggested YouTube needed to improve its communication about algorithm
experiments.
"Just
tell us or email before you roll out an 'experiment'," said Seth Brown.
"It's not that hard guys."
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